WHAT TO EXPECT AT THE ENERGY LAB
READY TO GO?
New to The Energy Lab? No worries! We are here for you. When you walk in the door, you become part of the Energy Lab Family. We leave our expectations at home and set our intentions to achieve our goals. Our Instructors and Coaches are here to answer questions if you're unsure of anything.
Also, if you're looking for the best way to get started at The Energy Lab, our NEW STUDENT SPECIAL for $95 (the same price as 4 Drop-Ins) is a great choice! You get a month of UNLIMITED classes to both The Energy Lab and The Fort!
ARRIVAL TIME
Please arrive at least 15 minutes prior to the class start time - this will allow our experienced instructors to make sure you feel comfortable and answer any questions you may have. Come dressed in comfortable workout attire and we will take care of the rest!
If you are taking one of our Cycle or Breakthrough classes please arrive 10 minutes prior to the class starting to give us time to help you get set up on a bike. your understanding!
If you want to fill out a liability waiver prior to your first class, click the button below and you can download one.
DURING CLASS
Class time is your time. Come to have fun! Please make sure you bring a towel and water with you to class, you're going to need them! If you forget one, don't sweat it - we offer towel rentals at the front desk and have water, recovery drinks and bars for you to purchase.
A couple of things to remember in all of our classes at The Energy Lab:
- During class, pace yourself.
- Don't worry about keeping up with other people or the instructor
- Listen to your body - if you need to take a break, take a break
- Modify any exercise you need to modify
- Have a great time!
Our goal is to provide you with a great experience, an amazing workout and the best hour of your day!
CANCELlATION POLICY
You may cancel reservations for Classes up to 12 hours prior to the scheduled start time of your enrolled class. Reservations canceled after this time, or no-shows, will not be subject to a refund and will be charged as if you attended the class.
You may cancel reservations for Personal Training up to 24 hours prior to the scheduled start time of your enrolled class. Reservations canceled after this time, or no-shows, will not be subject to a refund and will be charged the training rate for the session that was missed.
REFUND POLICY:
The Energy Lab reserves the right to assess refund requests on a case-by-case basis and will be offered at the company's discretion.
WAITLIST POLICY:
If a class is full, you can choose to be added to a waitlist. If a rider has not checked in at least 5 minutes prior to the scheduled class, their spot will be given away to the next student on the waitlist. Any riders who arrive after class has begun will not be allowed entry to the class. Please note that if you are on the waitlist, you must intend to come to the class. If you no longer are able, it is the responsibility of the rider to remove yourself from the waitlist, and late cancellations still apply if you are added to the class roster from the waitlist within the late cancellation window.
AGE REQUIREMENTS:
We do not recommend classes at The Energy Lab for anyone under 12 years of age (we do offer Kids Programming specifically for youth).
All participants under 14 years of age must be accompanied by an adult.
All participants under 18 years of age must complete a waiver signed by a parent or legal guardian prior to riding.
If you'd like to fill out the waiver prior to coming to our studios, please download our minor liability waiver by clicking below.